Your organisation and Coronavirus

A special message about Coronavirus and your organisation's digital skills programs

Updated: 27 March 2020

The information on this page is intended to help organisations in the Be Connected Network respond to the COVID-19 (Coronavirus) pandemic, including highlighting support and resources available and providing information on Good Things Foundation's approach to managing grants and programs at this time.

The information on this page may change over time, with the publishing date at the top of the page showing you when it was last updated. Do not use this page for up to date information regarding the spread or impact of COVID-19 in your community.

What is coronavirus (COVID-19)?

The Australian Government Department of Health website has information regarding the Coronavirus along with a useful factsheet on ‘what you need to know’ about the virus. If you are worried about symptoms, please contact your state or territory health authority for more information. In addition, there is a 24hr helpline which you can call - the National Coronavirus Health Information Line on 1800 020 080. The helpline operates 24 hours a day, seven days a week. If you require translating or interpreting services, then call 131 450.

Centre closures and program suspensions

With the current social distancing measures now in force, libraries, community and recreation centres are now closed and there are restrictions of visitations to aged care facilities. Even before these closures, a lot of organisations suspended all face-to-face digital skills programs. Some organisations are continuing their digital literacy support remotely via video conference or social media.

Monitor official government and health authority advice for the latest updates relevant to your organisation and community. Find the latest Australian Government advice here and also follow advice and directions given by your local state or territory public health agency.

Useful resources:

Support while working remotely

Good Things Foundation will continue to provide remote support to our Network, even if you are not in your centre or library.

If you are now at home, there are steps you can take and share with your community:

  • Provide clear and up to date information based on Government advice to your teams
  • Wash your hands regularly. The World Health Organisation has provided some clear guidelines on handwashing.
  • Frequently clean key areas including keyboards and door handles.
  • Encourage your team and community to follow current quarantine, isolation and social distancing advice. The government has provided advice on who may need to isolate.
  • Ask people to stay home if they are feeling unwell.

Be Connected Grant extensions now applied

Be Connected grant holders have now had 3-month extension automatically applied to their grant timeframe, giving you extra time to deliver your programs and manage risks associated with COVID-19. This will apply to all organisations who hold a current:

  • Activation grant
  • Community Engagement grant
  • Building Digital Skills grant
  • Capacity Building grant

Organisations do not need to contact Good Things Foundation about this - we have automatically adjusted the contract end date.

The extensions will also be applied to grants open in March.

We are working with the Australian Digital Health Agency regarding Health My Way grant timelines. We understand that COVID-19 is impacting on plans to deliver this program and that sessions and events are now cancelled.

Supporting your community to find reliable information and stay connected

We know that there is a lot of information online about COVID-19 at the moment and people in your community with low or no digital skills may need support to find reliable and up to date information. We also want to support people to stay connected with their community, even though face-to-face programs are not running.

Resources on delivering digital skills remotely

Remotely supporting people with low digital skills to learn or connect with others online can be a challenge. We know not all learners have an internet connection or device they can use. For those that do, we are supporting organisations to be innovative around how they deliver support remotely:

We have created resources on COVID-19 and digital health literacy:

Essential digital skills resources:

Other resources:

We're seeking your feedback

Complete our short, 7 question survey to help us to better understand how COVID-19 is impacting your programs and how we can support you.

Complete our survey here by 1 April 2020.

Advocating for our Network

We know this is a tough time for our Network and our community. That’s why we are:

Keeping in touch with us

The Good things Foundation team are now working remotely from home, but our regular telephone numbers are still operational and emails are still being answered. Please do not hesitate to continue to contact us as you usually would.

We are now sending special email updates to the person in your organisation who receives your monthly survey from us and will also be including information in our fortnightly newsletter.

If your organisation’s contact details need updating, get in touch. We are also posting on social media, including the Be Connected Network Facebook Group, news and updates from Good Things Foundation.

This page will be updated with our latest news on Good Things Foundation’s response to COVID-19. Check the date at the top of the page to see when it was last edited. Please do not use this page to find up to date information regarding the spread or impact of COVID-19 in your community - refer to official government and health authority information for this.

Good Things Foundation will keep the Network updated as further information arises. Please contact the Good Things Foundation team if you have concerns regarding your digital skills programs.

P: (02) 9051 9292
E: connect@goodthingsfoundation.org